Terms and conditions

This website is operated by Riavâte, trading as Riavâte.

Email: support@riavate.com

We make reasonable efforts to ensure that product descriptions, images and information displayed on our website are accurate.

Product appearance, packaging or presentation may occasionally vary from website imagery without materially changing the nature of the product.

Always read and follow the instructions, precautions and information supplied with your Riavâte product before use.

When you place an order, you are making an offer to purchase the selected products.

Your order is accepted once we provide confirmation in accordance with our ordering process.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability or other legitimate circumstances.

Prices are displayed in euros and will include or exclude applicable taxes as stated on the website or at checkout.

Payment must be completed using one of the payment methods available at checkout.

Delivery times displayed on our website are estimates unless expressly stated otherwise.

Please ensure that the delivery information provided when ordering is complete and accurate.

For complete information, please review our Shipping and delivery page.

Returns and refunds are handled in accordance with our Returns and refunds page and your applicable statutory rights.

Certain opened or used personal-use products may be subject to return restrictions for hygiene and safety reasons where legally permitted.

Riavâte products should be used only as directed and in accordance with the instructions and precautions supplied with the product.

Do not use the Micro-Infusion System on broken, irritated or infected areas of the scalp.

If you have concerns about whether the product is appropriate for you, seek advice from an appropriately qualified healthcare professional before use.

Information provided on the Riavâte website is intended to describe our products and provide general cosmetic and educational information.

It should not be considered medical advice, diagnosis or treatment. Individual experiences and cosmetic results may vary.

Website content, including Riavâte branding, product imagery, graphics, written content and other intellectual property, is owned by or licensed to Riavâte unless otherwise stated.

Such content may not be reproduced, distributed or commercially used without appropriate permission.

We aim to keep our website accurate and accessible, but we cannot guarantee uninterrupted or error-free availability at all times.

We may update, modify or temporarily suspend parts of the website where reasonably necessary.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, our liability will be subject to the limitations set out in these Terms and applicable consumer law.

Our website may use or link to third-party services, including payment, delivery and technology providers. Their own terms and privacy policies may apply when you interact with those services.

These Terms are governed by the laws that apply to your purchase, subject to any mandatory consumer protections that apply to you.

We may update these Terms and Conditions periodically. The latest version will always be displayed on this page with its most recent update date.

For questions regarding these Terms:

Riavâte
Email: support@riavate.com